Refund Policy

We want you to be fully satisfied with your purchase. If you are not happy with your order, please review our refund policy below.

1. Eligibility for Refund

Refunds are only applicable for damaged, defective, or incorrect items received.

2. Time Frame

Refund requests must be made within 7 days of receiving the product.

3. Non-Refundable Items

Used items, opened perfume bottles, and sale/discounted products are not eligible for refund.

4. Refund Process

Once your request is approved, refunds will be processed within 5–10 business days via original payment method.

5. Exchanges

We only replace items if they are defective or damaged. Contact us for exchange requests.

6. Contact Support

For refund-related queries, contact our support team with your order details.